It assembled and charged quickly. I love how it revs up when it starts. My son is completely obsessed. All of the features like the lights switches and music control is really great. This bike is heavy for a child, my son definitely needs help to back up and turn (there is a reverse button but he is young). I upon installation my husband noticed that a training wheel was still a bit loose and when he tried to tighten the screw, the plastic stripped on the bike. The training wheels are a bit small for the motorcycle and don't really stabilize it for my son. He tipped over side ways the first time he rode. We also had a problem with putting on the rubber handle bar cover. It got stuck on half way and now won't budge. The speed is pretty fast at top speed it is like a slow jog to keep up with my son. The adults in the neighborhood said they were jealous of the bike so if that tells ya, it is pretty amazing.
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We accept returns on all new unopened and unused products within 30 days from the date of purchase. All products must be returned in their original packaging with all initially supplied accessories and documents. All returns are processed within 5 business days and refund issued back to original method of payment used. If product we shipped arrived in damaged condition, it must be reported to us within 30 days from the date of purchase and we will gladly exchange the product or provide a new replacement part, depending on the reported product condition. Products returned back in incomplete or misrepresented condition are subject to a 20 percent restocking fee plus all applicable shipping and handling charges associated with return, which will be deducted from your final refund. All products returned back as "unable to be delivered" or "refused upon delivery", not due to a shipper or shipping carrier mistake, are subject to a fee equal to 20 percent of the product sales price.
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